Insurance Claims Process

Nothing's more upsetting than a car accident or incident that puts your vehicle out of commission or puts a dent in your 'baby' - unless it's also having to deal with the automobile insurance company. Let Haddad Collision Center - on 40 Downing Industrial Pkwy in Pittsfield Mass - help! We have a great working relationship with all of the major insurance carriers* in or near Berkshire County MA - including the nearby states of New York, Vermont or Connecticut.

Whether it's major body work or a scratch in the paint finish, Haddad Collision Center will handle it quickly, professionally and at a very reasonable cost. Below are our tips for how to handle your car insurance claim.

Here's how to handle your claim:

  1.     Report the incident to your insurance company and get your claim #
  2.     Call their appraiser and get your car appraised
  3.     Call Jen, Joe, Nate, Hunter, or Dan at Haddad Collision Center at 413-242-0150 and we'll take care of the rest - from quick and professional auto body repairs to reimbursement!

*Progressive, Assurance, Travelers, Geico, Liberty Mutual, Plymouth Rock, Safety, USAA and more
Car Rentals

Here at Haddad Collision Center, we are proud to be the only Berkshire County Auto Body business with on site Car Rentals! We know how inconvenient and annoying it is to be without your vehicle. That's why we offer car rentals - right here at our Pittsfield MA Collision Center - for the convenience of our customers.

Now when you drop off your car for a professional auto body repair or paint job, you'll be able to drive away in a late model Toyota rental vehicle, right from our location at 40 Downing Industrial Pkwy in Pittsfield! Prices start at just $35 a day.

**We highly recommend you reserve a rental vehicle in advance**

So you don't need a rental, but you do need a ride. Our Courtesy Shuttle will take you anywhere within 10 miles of our location!

Haddad Collision Center

40 Downing Industrial Pkwy
Pittsfield, MA    01201

Body Shop:    (413) 242-0150   


  • Monday 8:30 AM – 7 PM
  • Tuesday 8:30 AM – 7 PM
  • Wednesday 8:30 AM – 7 PM
  • Thursday 8:30 AM – 7 PM
  • Friday 8:30 AM – 6 PM
  • Saturday 8:30 AM – 5 PM
  • Sunday Closed

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